Datenschutzerklärung

Privacy and Cookie Policy

This is the privacy statement regarding the processing of personal data of Variopool B.V. and its subsidiaries, located at 1724 BG Oudkarspel at Haarspit 3 (hereinafter: Variopool B.V.), www.variopool.nl. The subdomains concern Variopool.com, Varioplay, Variodeck, Variomedic, and Holland Aqua Sight.

Applicability

This privacy statement applies to all privacy-sensitive information or personal data you provide to us, for example via a registration form, contact form or orders you place. We attach great importance to the privacy of our customers and therefore take the greatest possible care in handling and protecting personal data. We process data in accordance with the conditions set out in the General Data Protection Regulation (AVG). Variopool B.V. is the controller within the meaning of the AVG with respect to the processing of your personal data. This means that only we determine which personal data are processed, for what purpose and in what way. We are responsible for ensuring that your personal data are processed in a proper and careful manner in accordance with the AVG. In this privacy statement, we explain what data we process and for what purposes they are used.

Personal data overview

Below is an overview of the personal data we process:

  • First name and surname
  • Phone number
  • Email address

Purpose and bases of processing personal data

Variopool B.V. will process your personal data only where there is a valid legal basis for doing so. Depending on the circumstances, the processing may be based on:

  • the performance of a contract to which you are a party or the implementation of pre-contractual measures requested by you;
  • our legitimate interest in responding to your enquiries, managing professional relationships, handling commercial requests or providing support in relation to our products and services;
  • your consent, where required, for example, for certain marketing communications or the use of non-essential cookies;
  • compliance with legal obligations applicable to us.

Where the processing is based on your consent, you may withdraw it at any time. Such withdrawal will not affect the lawfulness of any processing carried out before your consent was withdrawn.

We process your personal data for the following purposes:

  • to respond to your enquiries, requests or questions submitted through our contact forms, by email, telephone or any other available communication channels;
  • to manage any pre-contractual, contractual or commercial relationship with you, your company or the organisation you represent;
  • to forward your enquiry to the relevant department, company within the group to which Variopool B.V. belongs, distributor or installer best placed to assist you;
  • to send you marketing communications, newsletters and information about products and services offered by Variopool B.V., or other or other brands within the group to which Variopool B.V. belongs, where there is a valid legal basis to do so;
  • to inform you of relevant changes to our products and services;
  • to provide you with the goods or services you have requested; and
  • to comply with applicable legal obligations.

We do not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected.

Disclosure to third parties

We may share your personal data with third parties if this is compatible with the purposes mentioned above. Communication to third parties may be necessary for the performance of the agreement we enter into with you, necessary to pursue a legitimate interest of ours, or necessary to comply with any legal obligation incumbent upon us. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations. Apart from the foregoing situations, we only provide your personal data to other third parties with your explicit consent.

Commercial purposes

We may use your personal data for commercial purposes, for example to inform you further about our services or relevant products or services of carefully selected organisations. In that case, you will only be informed at your registered e-mail address by means of a newsletter. If you do not wish to receive information about relevant products or services, you can easily indicate this by clicking on “unsubscribe” in the received e-mail.

We also use your personal data for market research and optimising our services. In this context, your personal data will be anonymised and can therefore no longer be traced back to you.

Your information will not be sold or shared with third parties for commercial purposes unless you give your explicit consent. All images used on this website are property of Variopool B.V. None of these pictures may be used on other websites or printed matter without the express permission of Variopool B.V.

Cookies

A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. You can opt out of these cookies by setting your internet browser to no longer store cookies. In addition, you can also delete any information previously stored via your browser’s settings.
We use the following cookies:

  • Functional cookies: these are cookies that are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. These are analytical cookies that do not invade your privacy for which we do not need your prior consent.
  • Tracking cookies: we do not place cookies that track your browsing behaviour. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete any information previously stored via your browser settings.
  • Google Analytics: This website places cookies from the US – based company Google as part of the “Analytics” service. Variopool BV uses this service to obtain reports on how the website is used and to measure its quality and effectiveness.

The use of Google Analytics or other analytics tools will be carried out in accordance with applicable legislation and the preferences you have expressed through the cookie banner or cookie settings panel, where your consent is required.

Google Analytics

If we use analytics tools, such as Google Analytics or similar technologies, these tools will be configured and used in accordance with applicable legislation and the preferences you have expressed through the cookie banner or cookie settings panel, where your consent is required.

Where the use of such tools involves an international transfer of personal data, Variopool B.V. will implement the appropriate safeguards required under applicable data protection laws. These safeguards may include, where applicable, adequacy decisions, Standard Contractual Clauses approved by the European Commission, the EU-U.S. Data Privacy Framework, or any other valid transfer mechanism available at the relevant time.

Please note that you may modify your preferences at any time through the cookie settings panel available via the website’s cookie banner.

View, correct or delete

You have the right to access, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data. You have the right to data portability (‘data portability’) if we hold digital personal data that we either process with your consent or process to perform an agreement we have concluded with you.
That means you can submit a request to us to send the digital personal data we hold about you in a readable computer file to you or another organisation named by you.

You may send a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to dataprivacy@fluidra.com.

You may also contact Variopool B.V.’s Data Protection Officer at the same email address, dataprivacy@fluidra.com, by including „Data Protection Officer“ in the subject line or reference of your request.

To protect your personal data, Variopool B.V. may request additional information where necessary to verify your identity or to process your request appropriately. If an identity document is required, we will inform you how to provide it in a secure and proportionate manner.

We will respond to your request as soon as possible and, in any event, within the time limits established by the applicable data protection laws.

You also have the right to lodge a complaint with the competent supervisory authority if you believe that the processing of your personal data infringes applicable data protection legislation. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens – AP).

Security

We take security measures to limit misuse of and unauthorised access to personal data. In particular, we take the following measures:

  • encryption (encoding) of digital files containing personal data;
  • securing network connections via Secure Socket Layer (SSL) technology;
  • control of powers granted within our company

Contact

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or at dataprivacy@fluidra.com